Privacy Policy
Last Updated: April 21, 2026
Ashunya, Inc. (“Ashunya”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
1. Introduction
We are committed to safeguarding the privacy of our website visitors and service users.
This policy applies where we act as a data controller, determining the purposes and means of processing your personal data.
We use cookies and request your consent upon your first visit to our website.
In this policy, “we”, “us”, and “our” refer to Ashunya, Inc.
2. How We Use Your Personal Data
We may process the following categories of personal data:
- Usage Data: IP address, location, browser type, operating system, and pages viewed (based on consent).
- Account Data: Name, email address, phone number (for communication and service delivery).
- Profile Data: Contact details stored in your profile (based on consent).
- Service Data: Name, job title, employer information (used to provide services).
- Enquiry Data: Information submitted via contact forms or support requests.
- Customer Relationship Data: Contact details and communication history (for managing relationships).
- Notification Data: Subscription preferences for alerts or updates.
- Correspondence Data: Messages, emails, and related metadata.
- SMS Communication Data: Phone number and consent records used solely for delivering service-related SMS communications (based on explicit consent).
We may also process personal data for:
- Legal claims and compliance
- Risk management and fraud prevention
- Protection of vital interests
3. Sharing Your Personal Data
We may share your data only under the following conditions:
- Service Providers: With trusted vendors strictly for delivering our services (e.g., IT support, infrastructure, communication systems). These providers are contractually obligated to protect your data.
- Professional Advisors: For legal, insurance, or compliance purposes.
- Legal Requirements: When required by law or to protect our legal rights.
We do NOT share, sell, rent, or disclose mobile opt-in data or SMS consent information to third parties for marketing or promotional purposes.
4. International Transfers
Information you provide may be transferred and stored in countries outside your jurisdiction. We ensure appropriate safeguards are in place.
5. Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.
6. Data Security
We implement appropriate technical and organizational measures to secure your personal data, including:
- Secure servers
- Encrypted data storage
- Encrypted transmission (HTTPS)
However, no system is completely secure, and we cannot guarantee absolute security.
7. Policy Updates
We may update this Privacy Policy periodically. Updates will be posted on this page, and significant changes may be communicated via email.
8. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent at any time
For SMS communications, you may withdraw consent at any time by replying STOP.
You also have the right to file a complaint with a data protection authority.
9. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices.
10. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from children.
11. Keeping Your Information Updated
Please notify us if your personal information needs to be updated or corrected.
12. Data Processor Role
When we process data on behalf of clients (e.g., hosted services), we act as a data processor. In such cases, the client’s privacy policy governs that data.
13. Cookies
Cookies are small files stored on your device to enhance user experience and track usage.
14. Cookies We Use
- Authentication Cookies – For session management
- Preference Cookies – To remember your settings
- Analytics Cookies – To understand site usage
15. Third-Party Cookies
We may use third-party services such as:
- Google Analytics for traffic analysis
(Refer to Google Privacy Policy)
16. Managing Cookies
You can manage or disable cookies through your browser settings. Note that disabling cookies may affect functionality.
17. Contact Information
Ashunya, Inc.
📍 642 N Eckhoff St, Orange, CA 92868
📞 (714) 385-1900
📧 support@ashunya.com
18. Data Protection Officer
19. SMS Communications and Mobile Data Usage
By providing your mobile phone number and opting in, you consent to receive SMS messages from Ashunya, Inc. related to IT support, service updates, and account-related communications.
- Message frequency may vary
- Message and data rates may apply
You may opt out at any time by replying:
- STOP to unsubscribe
- HELP for assistance
You may also contact us using the details above.
Consent to receive SMS messages is not a condition of purchase.
Mobile opt-in data will NOT be shared, sold, rented, or disclosed to third parties for marketing or promotional purposes.
We use your mobile number solely to provide the services you have requested.